Refund Policy

1. No Refunds on Innerwear

  • Due to hygiene reasons, we do not offer refunds or exchanges on innerwear (including inner dagu, inner shirts, and handsocks) unless the item is defective.

2. Refund Eligibility

  • If you receive a damaged or incorrect item, you are eligible for a refund or exchange.

  • Refund requests must be made within 7 days of receiving the product.

3. Refund Process

  • Contact our support team with your order details and a photo of the issue.

  • If approved, refunds will be processed within 7-14 business days via your original payment method.

4. Late or Missing Refunds

  • If you haven’t received a refund after 14 business days, please check with your bank before contacting us.

5. Sale Items

  • Sale items are final and not eligible for returns or refunds.

6. Exchanges

  • If you need a different size or color, you may request an exchange (subject to availability).